Your Wellbeing First

Responsible Gaming at 999p —
Play Safe, Stay in Control

Betting and casino games are meant to be entertaining — a bit of fun around a PSL match, a spin on the slots after a long day, or a live casino session on a weekend. When it stops being fun, it's time to use the tools on this page. 999p provides every registered player with practical, easy-to-use controls to keep gaming within healthy limits.

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18+
Adults only — no exceptions on 999p
24/7
Support available whenever you need it
PKR
Set limits in your own currency — clear and simple
0
Pressure to reverse a limit or exclusion you set
Tools Available to You

Six Ways 999p Helps You Play Responsibly

Every tool listed here is available directly from your account settings. They are free to use, take effect immediately when applied, and are there whenever you feel you need them.

Deposit Limits

Set a maximum amount you can deposit in a day, week, or month — in PKR. Once the limit is reached, no further deposits are accepted until the period resets. Increasing a deposit limit has a mandatory cooling period before it takes effect, so a moment of impulse cannot immediately undo what you put in place.

Loss Limits

Decide in advance how much you are comfortable losing in a given period. When your net losses hit that figure, betting and casino activity automatically pauses for the rest of the day, week, or month you selected. This keeps one bad session from becoming a much bigger problem.

Session Time Reminders

It is easy to lose track of time when you are watching a T20 match and betting live at the same time. Set a session reminder and 999p will notify you after your chosen amount of continuous play time — giving you a clear prompt to take a break, grab a cup of chai, and come back fresh.

Cooling-Off Period

A cooling-off period lets you step away for 24 hours up to 30 days without permanently closing your account. During this time your account is inaccessible for deposits, bets, and casino play. You will also not receive any promotional communications. When the period ends, full access returns automatically.

Self-Exclusion

Self-exclusion closes your access to 999p for an extended period of your choosing. This is the strongest tool available. Once applied, it cannot be reversed early — not by you, and not by our support team. All marketing communications are stopped for the duration. If gaming has become a serious problem, this is the right step to take.

Marketing Opt-Out

Bonus offer notifications, cricket betting promotions, and PSL season deals can feel like pressure when you are trying to cut back. You can opt out of all promotional communications at any time from account settings — immediately and without any need to contact support. You keep full access to the platform; you simply stop receiving marketing messages.

Step by Step

How to Set Up Your Responsible Gaming Tools

All responsible gaming controls live in your account settings. Here is how to access and apply them — it takes less than two minutes for most options.

1
Log in to Your 999p Account
Use your registered email and password to access your account dashboard. If you have not registered yet, the process takes a few minutes.
2
Go to Account Settings
Click your account icon in the top right corner and select Settings from the dropdown menu. From there, navigate to the Responsible Gaming section.
3
Choose the Tool You Need
Select the tool you want to apply — deposit limit, loss limit, session reminder, cooling-off period, or self-exclus ion. Each option has a clear description so you know exactly what you are activating.
4
Set Your Preferred Values
Enter the PKR amount or time duration that works for your budget and lifestyle. There is no minimum or maximum judgment — any limit you set is the right limit for you.
5
Confirm and Apply
Review the settings and confirm. Most limits take effect immediately. Increases to existing limits include a mandatory waiting period so they cannot be reversed on impulse.
Available Controls

Account Tools at a Glance

Daily Deposit Limit

Cap what you can top up each day in PKR via JazzCash, Easypaisa, Raast, or bank transfer.

Takes effect immediately
Weekly & Monthly Limits

Set longer-term deposit or loss caps that reset automatically at the end of each period.

Auto-resets each period
Session Timer

Receive a notification after a set amount of continuous play so you always know how long you have been active.

Customisable duration
Self-Exclusion

Block access to your account for months or longer. Cannot be reversed early under any circumstances.

Irreversible early
Need help applying a limit? Our support team is available 24/7 via live chat. They can guide you through setting up any responsible gaming tool on your account — just ask and we will walk you through it step by step.
Know the Signs

Warning Signs to Watch For

For the vast majority of players, cricket betting and casino games are a form of entertainment that fits comfortably within their budget and daily routine. But for some people, those habits can gradually shift in ways that are hard to notice from the inside. The following are signs that gaming may have moved beyond entertainment and started to affect your life. If several of these sound familiar, it is worth taking a step back and using the tools available on your 999p account.

Depositing more than you planned — you topped up PKR thinking it would be a small session, but ended up depositing significantly more than your original intention.
Chasing losses — after a losing session you feel compelled to deposit again right away to win back what you lost, rather than accepting the result and stepping away.
Gaming at the expense of sleep or work — staying up to watch and bet on late-night cricket matches or casino sessions that cut into your working hours or rest.
Hiding your gaming activity — being secretive about how much you are playing or spending with family members or close friends who would normally know about your habits.
Gaming as a way to escape stress — turning to betting or casino games when feeling anxious, low, or overwhelmed rather than as a relaxed leisure activity.
Borrowing money to fund gaming — using borrowed PKR, credit facilities, or funds intended for bills or household expenses to make deposits on 999p or any other platform.
If several of the above apply to you, please use the self-exclusion tool in your account settings or contact 999p support via live chat to get help applying a cooling-off period right now. Taking a break is the single most effective first step.
Self-Check

Quick Self-Assessment

Take a moment to think honestly about each of the following questions. These are not scored — they are simply prompts to help you reflect on your current gaming habits. There are no right or wrong answers.

Do you set a budget before you start a gaming session?

Always Sometimes Rarely Never

When you lose, how often do you deposit again to try and recover?

Never Occasionally Most of the time Almost always

Has gaming ever caused an argument with someone close to you?

No, never Once or twice Several times

Do you find it easy to stop when you planned to stop?

Yes, always Usually Sometimes struggle Often struggle

Is gaming affecting your finances, sleep, or daily responsibilities?

Not at all Slightly Noticeably Significantly
If your answers concern you, log into your 999p account now and apply a deposit limit or cooling-off period from Settings → Responsible Gaming. You do not need to wait or speak to anyone first — the controls are entirely in your hands.
Our Principles

How 999p Approaches Responsible Gaming

These are not just words on a page — they are the policies that shape how 999p builds its platform and trains its support team.

Adults Only, Always

999p is strictly for players aged 18 and above. Age verification is part of the account setup process. If at any point there is reason to believe an account is being used by someone under 18, it will be suspended immediately and any balance will be returned to the payment method used for deposits. Parents and guardians with children who use shared devices should enable parental controls and keep gaming accounts private.

Bet Only What You Can Afford

Betting should always come from money set aside for entertainment — not from rent, household expenses, savings, or borrowed funds. Before depositing PKR on 999p, have a clear sense of how much you are comfortable spending as a form of leisure. Treat every deposit as a cost of entertainment, not an investment. Winnings are a bonus, not an income stream to plan around.

Your Wellbeing Over Engagement

999p will never attempt to reverse a limit or exclusion you have applied in order to keep you playing. Support staff will not suggest removing a responsible gaming control as a solution to a complaint or query. If you ask for help with a responsible gaming tool, the only goal is to help you use it effectively — not to talk you out of it.

No Pressure Promotions

Bonus offers and promotions on 999p — whether tied to PSL cricket markets, slot tournaments, or seasonal casino events — will never be presented in a way that pressures you to deposit beyond your normal habits. Promotions have clearly stated terms so you can evaluate them calmly before deciding whether to participate. If you have opted out of marketing, you will not receive bonus-related messages of any kind.

Support Without Judgment

If you contact 999p to talk about a gaming concern, you will be heard without judgment and helped without delay. Our support team is trained to assist with all responsible gaming requests — applying limits, setting up exclusions, or simply pointing you to the right account settings. Reaching out for support around gaming habits is a sign of self-awareness, not weakness, and we treat it as such.

Common Questions

Responsible Gaming FAQ

Yes. You can set a deposit limit immediately after registering your 999p account — before making any deposit at all. In fact, we encourage all new players to do exactly this. Go to Settings → Responsible Gaming and set a daily, weekly, or monthly PKR deposit limit that matches your personal entertainment budget. It is one of the best habits to build from day one.

Self-exclusion applies to your account immediately once confirmed. There is no delay, no review process, and no waiting period. The moment you confirm the exclusion, your account is suspended for the period you selected and all promotional communications are stopped. You cannot log in, deposit, or place bets during the exclusion window.

No. Once a self-exclusion is confirmed, it cannot be reversed before the chosen period ends — not by you through your account settings, and not by the support team. A cooling-off period also cannot be cut short. This is intentional: the whole point of these tools is that they hold firm when the urge to override them is at its strongest. When the period expires, access is restored automatically and no action is required from you.

Any remaining balance in your 999p account at the time of self-exclusion is held securely. You will not be able to access or withdraw it during the exclusion window. Once the exclusion period ends and your account access is restored, your balance will be available for withdrawal in the usual way — to your JazzCash, Easypaisa, Raast, or bank account registered to your profile.

Decreasing a deposit limit takes effect immediately — the lower limit applies as soon as you save the change. Increasing a deposit limit, however, is subject to a mandatory cooling-off period before the higher limit becomes active. This delay is deliberately built in to prevent a moment of impulse from undoing a sensible limit you set when thinking clearly. The exact cooling-off duration is displayed on screen when you request the increase.

If you are concerned about a family member's gaming habits, the most direct thing you can do is encourage them to log into their 999p account and apply a self-exclusion or cooling-off period themselves — or to contact support via live chat for help doing so. For shared devices, applying parental controls through the operating system can prevent access to gaming sites. Open, non-judgmental conversation about the impact on finances and daily life is often the most effective first step.
Play Smart

Enjoy 999p — Always Within Your Limits

Cricket betting, PSL markets, live casino, and slots are all waiting for you. Set your limits first, then enjoy the platform knowing everything is under control. Register takes two minutes and your responsible gaming tools are ready from day one.

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